Privacy & Cookie Policy
A cookie is a small amount of data sent from our server and stored on your computer's hard drive.
Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
Other Uses of Cookies
Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how visitors use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally to monitor usage of the Website. These cookies never contain any personal information about you.
Where you consent to us doing so, we may also use cookies and other such devices to:
- To allow you to carry information across pages of our Website and avoid having to re-enter information.
- Within registration to allow you to access stored information.
- To help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content.
- Speed up searches.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
For details on our EU Data Protection policies and GDPR compliance, please see below.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process requests made against your account, understand and save your preferences for future visits, keep track of & compile aggregate-data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms & Conditions
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.tvatech.co.uk/terms-conditions
Your Consent
By using our site, you consent to our website's privacy policy.
Contacting Us
By using our site, you consent to our websites privacy policy
If there are any questions regarding this privacy policy you may contact us at: customerservice@tvatech.co.uk
Changes to our Privacy Policy
If we decide to change our privacy policy, we will send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
EU Data Protection
Data Protection
Please read the details outlined in this document to better understand how your data is used. This document was initially prepared in order to be compliant with the General Data Protection Regulation (GDPR) rules.
What data does TVA Technology LTD t/a TVA Tech collect about our users?
The following information may be collected about our users:
- First and last name
- Email Address
- IP addresses where using https://www.tvatech.co.uk/ from
- Facebook account and page details
- Twitter account details
- Mobile telephone number
The following information may be collected by third parties, however not stored by https://www.tvatech.co.uk/:
- Credit card information (payment gateway providers)
- Website usage statistics (marketing/social eg. Google)
What do we use this data for?
This data is primarily used for contacting our users, ascertaining their location to ensure compliance with local laws and regulations, and providing essential functionality.
When we ask for information, we do so at the time that it's required. We do not ask for, store or collect information that we do not need.
Who is allowed to access this data?
The following is a list of third party services that may access your data at various times:
- Google Analytics
- Amazon AWS
- AWIN (Affiliate programme)
- Google Fonts
- Worldpay
- PayPal
What do we use this data for?
Your data is securely stored in industry-leading data centres. These include servers protected by PGP encryption protocols, SSL certificates, and password and API keys that are regularly cycled.
In addition to this, the following precautions have been made:
- Database access is strictly limited to those requiring it
- Server access is strictly limited to those requiring it
- Administrator roles are designed such that those performing routine administrative tasks do not gain access to data that is not relevant to their role
How will we handle a potential data breach?
In the unlikely case of a data breach, the following steps will be followed:
- Site, server and database access will temporarily be disabled
- All of our passwords and security certificates will be changed
- Our users will be emailed and notified of the breach
- An internal investigation will be started to ascertain as much as we can about the breach
- The https://www.tvatech.co.uk/ site, server and databases will be re-enabled once they've been proven to be secure
- Changes will be made, and documented, to prevent a similar breach in the future
- A follow up email will be sent to all of our users, detailing what we learned from the investigation, along with the steps to prevent future breaches
How can I delete my data?
Please Contact Us to request your account, and its associated data, to be deleted from https://www.tvatech.co.uk/, and associated, servers.
Contact Us
If you have any other questions that were not addressed here, please feel free to contact us at: customerservice@tvatech.co.uk
Reevoo Privacy Policy
TVA Technology LTD t/a TVA Tech is/are a member of Combined Independent (Holdings) Ltd, and many of the products available through our business are supplied to us via CIH Ltd. We also advertise and sell products under the euronics brand identity. When you shop with us, and purchase any product or service offered by us via CIH Ltd, we will share limited data with CIH Ltd and this may include any or all of the following; name, address and order details, email address and telephone number. This data is used for experience, analytics and marketing purposes only, including services provided by 3rd parties used by either ourselves and/or CIH Ltd and via our website and/or euronics.co.uk. Such services could include, but are not limited to; user journey and site analytics, reviews platforms, marketing mailings and newsletters, service emails and safety and product recall information.
Klarna Privacy Policy
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Shop Privacy Policy
All the Privacy Policies are applied for the https://www.tvatech.co.uk/ website
